Transporter Partnership Terms

These Transporter Partnership Terms ("Terms") govern your use of Gulride as a transport operator listing buses, routes, and schedules for booking by passengers. They apply specifically to Transporter accounts passengers booking tickets are covered by our general Privacy Policy instead.

1. Acceptance of These Terms

By registering a Transporter account on Gulride (Company), you (Transporter) agree to be bound by these Terms. If you do not agree, please do not register a Transporter account or continue using the Platform in that capacity.

2. Eligibility & Account Approval

Registering a Transporter account does not automatically make your company or buses visible to passengers. Every new account is reviewed by the Gulride team before approval, and we may decline or delay approval at our discretion for example, if we are unable to verify your business or fleet information.

3. Subscription Fee

3.1 Once your Trial Period (Section 4) ends and you choose to continue, Gulride charges a Subscription Fee of PKR 3,000 per Active Bus, per calendar month.

3.2 An "Active Bus" is any bus in your fleet that has at least one schedule actively available for passenger booking on the Platform at any point during that billing month. A bus registered on the Platform with no active schedule that month is not charged for that month.

3.3 The fee is billed per bus for example, a Transporter with 4 Active Buses in a given month is billed 4 × PKR 3,000 = PKR 12,000 for that month.

4. Free Trial Program

Standard Trial: every new Transporter account, once approved, receives a free trial of the first two (2) calendar months from its approval date. No Subscription Fee is charged during this period, regardless of how many buses you list.

Founding Partner Trial: the first five (5) Transporter accounts ever approved on Gulride receive an extended free trial of six (6) calendar months instead of the standard two. This offer is open-ended it applies to whichever 5 Transporters are approved first, however long that takes, with no sign-up deadline and cannot be claimed, extended, or transferred once those 5 slots have been filled.

The Trial Period is granted once per Transporter business and does not reset or renew if you cancel and later re-register.

5. Your Rights During the Trial Period

Data export at any time during your Trial Period, you may export or download a full backup of your data from your dashboard, using Gulride's backup/export tool.

Free cancellation at any time during your Trial Period, you may cancel your Transporter account with no charge, no penalty, and no notice period required.

Ownership your business data belongs to you at all times, during and after the Trial Period. Gulride's role is to host and process it on your behalf while your account is active.

6. End-of-Trial Review

Before your Trial Period ends, the Gulride team will reach out to you by phone, WhatsApp, or in person to review your experience and discuss whether you'd like to continue on a paid subscription. You are under no obligation to continue. Continuing past the Trial Period constitutes your agreement to be billed the Subscription Fee from the billing month following the end of your trial.

7. Payment Terms

7.1 Invoices are generated monthly against your account ledger for each Active Bus billed that month.

7.2 Payment is due within 7 days of invoice issue, through a payment method agreed with the Gulride team (e.g. bank transfer, JazzCash/Easypaisa, or another method we support).

7.3 If a payment is late, Gulride will send you reminders your account is not automatically suspended for a late payment. Repeated or prolonged non-payment will be handled directly between your team and ours, and may ultimately lead to suspension or termination under Section 10 if it remains unresolved.

8. Cancellation After the Trial Period

8.1 Once you are a paying subscriber, you may cancel at any time, effective immediately there is no minimum term and no cancellation fee.

8.2 Cancelling does not entitle you to a refund of any Subscription Fee already paid for the current billing month; no further charges apply after that month.

9. Data Handover If You Do Not Continue

9.1 If, at the end of your Trial Period or at any later point, you decide not to continue with Gulride, we will hand over all of your data including your booking records, employee details, customer/passenger booking history tied to your routes, vehicle and route/schedule records, and your Gulride billing ledger.

9.2 This handover will be provided in an exportable format (e.g. spreadsheet/CSV or database export) within 15 business days of your confirmed decision not to continue.

9.3 Once handover is complete, Gulride will remove your account's active listings from the Platform. We may retain a backup copy of your data for up to 90 days for security, audit, and legal-compliance purposes, after which it is permanently deleted from our systems unless we are required by law to retain it longer.

10. Suspension or Termination for Cause

Regardless of your payment status, Gulride may suspend or terminate your Transporter account with notice where practicable if we reasonably believe you have: (a) provided false information about your business, vehicles, or licensing; (b) operated unsafe or unlicensed vehicles; (c) engaged in fraud, fake bookings, or manipulation of reviews/ratings; or (d) otherwise violated applicable law or these Terms. Section 9's data handover obligations still apply in this case.

11. Fee Changes

Gulride may revise the Subscription Fee or introduce new fee tiers from time to time. Any change will be communicated to you at least 30 days before it takes effect, and applies only going forward never retroactively to a month already billed.

12. Confidentiality

Both parties agree to keep the other's non-public business information including pricing, booking volumes, and the commercial details of these Terms confidential, and not disclose it to third parties except as required by law.

13. Gulride's Role & Limitation of Liability

13.1 Gulride is a booking intermediary connecting passengers with independent transport operators. Gulride is not a common carrier and does not own, operate, insure, or control your vehicles, drivers, or routes.

13.2 You are solely responsible for the safety, legal compliance (including all provincial and federal transport licensing, route permits, and insurance requirements), and conduct of your vehicles, drivers, and staff.

13.3 To the maximum extent permitted by law, Gulride's total liability to you arising out of your use of the Platform is limited to the Subscription Fees you paid Gulride in the three (3) months preceding the claim.

14. Intellectual Property

The Gulride name, logo, website, and software remain the exclusive property of Gulride. By uploading your company logo, photos, or descriptions, you grant Gulride a non-exclusive license to display them on the Platform solely to operate your listings.

15. Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, government action, internet/telecom outages, or civil unrest.

16. Changes to These Terms

Gulride may update these Terms from time to time. Material changes affecting fees or your data rights will be communicated to you in advance, as described in Section 11.

17. Governing Law & Disputes

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute arising from these Terms will first be addressed through good-faith discussion between you and the Gulride team, and if unresolved, will be subject to the exclusive jurisdiction of the courts of Quetta, Balochistan.

18. Contact Us

Questions about these Terms or your subscription can be sent to us: